MformationThe mobile device management software company

Mobile Broadband Manager

Over-the-air management for connected computing devices and data

Mobile broadband devices—computing devices that support cellular connectivity via an embedded or peripheral modem, including tablets, notebooks,  netbooks, USBs, MiFi devices and connect cards—are shipping in large numbers with usage growing at phenomenal rates. Mobile broadband devices will be prevalent in both the enterprise and consumer segments. For enterprises, mobile broadband is another capability that supports ongoing enterprise mobilization efforts.  The challenge for the enterprise is to seamlessly extend management capabilities and processes from a fixed to a wirelessly connected context. For consumers, mobile broadband devices support a much more flexible mobile Internet access model. To ensure a high-quality mobile broadband experience for both of these critical groups, remote management is a critical capability for mobile operators and service providers.

Mobile Broadband Manager brings mobile device management functionality to wirelessly connected tablets, notebooks, netbooks, USBs, MiFi devices and connect cards. mobile operators and service providers with the ability to remotely manage and secure mobile broadband devices in much the same way as they manage traditional mobile devices. Mformation has solutions to ensure support for the latest devices, from feature phones and smartphones to computing devices, including tablets, notebooks, netbooks, USBs, MiFi devices and connect cards.

Security

• Lock devices and wipe data from them remotely
• Apply password and encryption policies
• Intel Anti-Theft Technology (Intel® AT) is an enhanced security solution—it is built into the processor of the notebook. When a laptop is lost or stolen, a “poison pill” can be activated that disables access to the laptop.

Diagnostics

• Remote inventory of devices, including device capabilities, modem, OS, radio, registry and application information
• Ability for customer care representatives to get device status, resolve issues or redirect customer support requests
• Ability for customer care to resolve modem issues by remotely installing drivers and upgrading firmware

Configuration

• Configure and reconfigure network parameters
• Remotely set registry parameters
• Manage “vanilla” mobile broadband devices from open market or other retail outlets

Software management

• Distribute and update software on the device

Wi-Fi Offload

• Offload data traffic onto Wi-Fi  (e.g., set up new access points, move large FOTA updates to Wi-Fi)