Enterprise Manager

Self-management for enterprise mobile devices, software and settings

With the mobile work force increasingly dependent on mobile devices and data services such as email, Internet access and push-to-talk, enterprises need to enforce corporate security policies for devices and data. Enterprises also need to rapidly resolve device and service problems, install and update device software, and instantly update critical device settings over the air (OTA). Yet most enterprise mobile device management solutions do not enable enterprises to effectively manage and secure their mobile devices and services.

Using Mformation’s Enterprise Manager, operators can build and offer to enterprises a secure, customized user interface for managing their mobile devices, software and settings. Via their user interfaces, enterprises can mobilize and manage enterprise applications and secure lost or stolen devices over the air—without investing in complicated new hardware or software. Mobile operators can create a new set of value-added services for their enterprise customers, facilitating increasing mobilization of employees and enterprise data applications and services.

Mobile enterprise management functions

Provision employee devices:

  • Provision employee devices for data services OTA

Manage employee devices:

  • Enforce corporate security and access policies
  • Diagnose device and data service problems in real time
  • Deploy and update mobile applications OTA
  • Update device software and settings OTA
  • Maintain inventory of deployed devices, their status and their configuration
  • Blacklist certain applications and create and enforce policies for approved and unapproved applications

Secure employee devices:

  • Enable employees to back up and restore device PIM, user and third-party application data
  • Remotely locate, lock or wipe lost or stolen employee devices
  • Establish and enforce application and device control policies
  • Encrypt personal and application data and manage device passwords

Operator functions
  • Create enterprise service packages that enable enterprises to access specific device management functions and further define group-level service packages, style sheets and configuration templates
  • Define and support an unlimited number of groups/enterprises

Quote

"As the critical platform for controlling the mobile device, MFORMATION SERVICE MANAGER will be essential in helping us optimize the user experience and deliver seamless, intuitive services to both our business and consumer subscribers."
Bharti Airtel